Cíl
Mým cílem je vyzkoušet prezentovanou metodu v praxi a využít její
výsledky pro účely společností a také k vypracování bakalářské práce na téma "Zhodnocení úrovně služeb poskytovaných
vybranou organizací".
Jsem přesvědčen o tom, že tento výzkum by neměl být jen prostředkem k získání dat pro dokončení práce, ale taktéž k účelu, pro který byl vytvořen, a to k lepšímu pochopení vztahu firmy k zákazníkům a zákazníků k firmě. Poznatky získané výzkumem by měly přispět ke zlepšení úrovně služeb dané společnosti a k nalezení míst, kde tato vylepšení provést.
Tento web by se později měl stát také místem, kde si budou moci jak společnost, tak zákazníci prohlédnout průběh výzkumu a jeho výsledky. Díky možnosti vkládat komentáře se mohou také aktivně zapojit s vlastními připomínkami a nápady.
Projekt tohoto webu se také jako součást mé bakalářské práce, zúčastnil soutěže "Cena Františka Egermayera" v kategorii "Bakalářské a absolventské práce", kterou pořádá Česká společnost pro jakost (ČSJ). Z výsledku cituji: "Práce byla hodnocena velmi pozitivně, avšak nezvítězila. Hodnotící komise složená zejména ze členů Odborné skupiny ČSJ pedagogů, doporučila, aby autor publikoval své poznatky v časopise Perspektivy jakosti."
Na následujícím odkazu můžete vidět jak metoda, kterou bych chtěl využít vypadá v praxi:
Business Advantage
Komentáře
Přehled komentářů
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Platinum Card - launches once a year for those who prefer traditional solutions. You'll mostly find gray and black colors along with delicate picture themes.
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Classic offer - Their steady offer of clothing, equipment, and accessories. It is possible to find products used for training and everyday rides but also elegant reveal clothing.
Eskadron is a fresh used by riders from all over the globe. For the comfort of riding and safety both yours and your horse's, it might be well worth buying highquality articles, which would enable you to fully enjoy this sport that is exceptional.
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